Senior-Aware Training
- Drivers trained for mobility & dementia support
- Assistance to door & safe transfers
- Respectful communication & pace
Medical Transportation
Safe, Door-to-Door Rides You Can Trust
Safe, on-time rides for healthcare visits and essential errands. Our wheelchair-accessible vehicles and trained drivers get you there comfortably—with assistance from curb-to-curb or door-through-door based on your needs.
Advance Notice
Book 24 hours ahead
Coverage
Louisville metro & nearby
Accessibility
Lift-equipped fleet
Drivers
Trained & insured team
Ride with Confidence
Safety & Accessibility
Clear protocols, well-equipped vehicles, and compassionate assistance at every step.
Comfortable Rides
- Wheelchair lifts & secure restraints
- Space for assistive devices
- One companion rides free
Clear Procedures
- Route & timing confirmation
- Curb-to-curb or door-through-door
- Wait & return available
Vetted & Insured
- Background checks & driving records
- Commercial insurance maintained
- Regular vehicle inspections
Sanitized & Monitored
- Vehicle cleaning between rides
- Seatbelts, grips, and secure flooring
- Incident reporting with follow-up
Temperature & Comfort
- Climate control for year-round comfort
- Drivers monitor weather delays
- Hydration reminders when rides are longer
Door-to-Door Convenience
Where We Take You
Plan routes that fit your schedule, then jump into the simple booking steps below.
Appointments & Treatments
- Primary & specialist visits
- Dialysis & infusion centers
- Physical / occupational therapy
Errands & Essentials
- Pharmacies & labs
- Adult day center drop-off
- Hospital discharge pickup
How to Book
Same-day rides may be limited; we recommend booking at least 24 hours in advance.
- 1
Call or Request
Tell us your pickup window, destination, and whether you need a round trip.
- 2
Share Mobility Needs
Wheelchair or walker? Assistance to door? Companion riding along? We’ll plan for it.
- 3
Confirm Details
We’ll confirm pickup time, driver, vehicle access, and any wait-and-return needs.
What to Have Ready
- Pickup & drop-off addresses with entrance details if needed
- Appointment time & contact at destination
- Mobility/assistance needs (wheelchair, walker, door-through-door help)
- Name of companion if riding along
Special Requests
Prefer a driver who speaks your language or one you’ve ridden with before? Need cultural or faith-based accommodations? Let us know—we’ll do our best to honor them.
Need a ride to your appointment?
Book in advance and we’ll handle the rest—safely, on time, and with updates along the way.
Frequently Asked Questions
Common questions about coverage, accessibility, and what to expect on ride day.
How far in advance should I book?Show
We recommend requesting rides 24 hours ahead. Same-day rides may be possible depending on driver availability.
Can you provide door-through-door service?Show
Yes. Let us know when you book if you need assistance from inside the home to the vehicle or from the vehicle into the destination.
Do your vehicles accommodate wheelchairs?Show
All vehicles are lift-equipped with securements for wheelchairs and space for walkers or other assistive devices.
Can a family member ride along?Show
One companion may ride at no additional cost. Please share their name when booking so we can plan seating.
Will the driver wait during my appointment?Show
Yes, we offer wait-and-return rides. We’ll confirm the expected duration and any additional fees before the trip.
What happens if my appointment runs long?Show
Call or text us and we’ll adjust pickup timing. We stay flexible for unavoidable clinic delays.